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General EnquiriesGeneral Enquiries/Complaints
Email :
hkfsdenq@hkfsd.gov.hk
Hotline : 2723 8787
Fax : 2311 0066

Handling Mechanism of Complaints about our Services

Specific Enquiries or Requests Specific Enquiries or Requests
Email Address
Relevant sections in Fire Services Department
(Click for service provided by the respective sections)

Licensing and Certification Command Headquarters / Policy Division
Tel : 2733 7619
Fax : 2367 3631

Licensing and Certification Command Administration Group
Tel : 2733 7617
Fax : 2367 3631

Fire Service Installations Division
Tel : 2733 7563
Fax : 2722 1915

Fire Services Installation Task Force
Tel : 2733 7879
Fax : 2722 1915

fsdgd@hkfsd.gov.hk Dangerous Goods Division
Tel : 2417 5757
Fax : 2413 0873

Hong Kong and Kowloon West Regional Office

Hong Kong Regional Office
Tel : 2549 8104
Fax : 2559 3461

Kowloon West Sub-Regional Office
Tel : 2302 5339
Fax : 2302 5314

New Territories and Kowloon East Regional Office

New Territories Regional Office
Tel : 2302 5373
Fax : 2443 1411

Kowloon East Sub-Regional Office
Tel : 2302 5310
Fax : 2722 5256

Ventilation Division
Tel : 2718 7567
Fax :2382 2495
Fire Safety Command Headquarters
Tel : 2170 9699
Fax : 2312 0376

Fire Safety Command Administration Group
Tel : 2170 9688
Fax : 2312 0376

Building Improvement Division 1
Tel : 2807 9199
Fax : 2104 2755

Building Improvement Division 2
Tel : 2272 9177
Fax: 2716 5924

Railway Development Strategy Division
Tel : 2733 1581
Fax :2412 3190

New Projects Division
Tel : 2733 7666
Fax : 2722 6234

Support Division
Tel : 2170 9500
Fax : 2312 0376

Loan Scheme Supporting Team
Tel : 2170 9688
Fax : 2367 1354

hkfsda@hkfsd.gov.hk Ambulance Command Headquarters
Tel : 2272 9197
Fax : 2724 1847

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Last revision date: 1-09-2014