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| Contents
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| The
Director's Review
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| Organisation
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- Organisation
- Establishment
- Finance
- Management
- Planning
- Information and
Public Relations
- Occupational Safety
and Health
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| Operations
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- Performance Pledge
- Fire-fighting
- Special Services
- Ambulance Services
- Mobilising and Communications
- Airport Fire Contingent
- Fireboats
- Diving Services
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| Fire
Protection |
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- Licensing and Certification
- Fire Safety
- Fire Safety Inspections
- Fire Safety of Old Buildings
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| Human Resources Management
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- Recruitment
- Fire Services Training
School
- Fire Services Ambulance
Command Training School
- Fire-fighting and
Rescue Training
- Basic
Special Rescue Squad Training
- Management and Development
- Incident
Command Training
- Physical Training
- Fire Investigation
Team
- Stress Counselling
Team
- Service
Disciplinary Team
- Welfare
- Staff Relations
- Sports and Recreation
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| Information Technology & Logistic Support |
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- Information Technology
Management
- Workshops
- Appliances
- Equipment and Personal
Protective Clothings
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| To Move with the Times |
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- Customer Satsfaction
Survey
- Paramedic
Service Quality Assurance System
- E-Ambulance Journey
Record
- Medical Priority
Dispatch System
- Special Rescue Squad
- Urban Search and
Rescue Team
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| Links with the Mainland and Overseas
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- Liaison with the Mainland
- Liaison with Overseas Couterparts
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| Integration into the Community
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- Building Fire Safety
Envoy Scheme
- Fire Safety Ambassadors
Scheme
- School
Fire Safety Drama Competition
- Hot Strike Campaign
- Heart Saver Scheme
- Fire Services Volunteers
- Public Liaison Group
- Quality Service
- Customer Services
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| Appendices
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- Organisation Chart
- Fire Stations and
Ambulance Depots
- Honours and Awards
- Fire Statistics
- Special Services
Statistics
- Ambulance Calls
- Fire Protection
Statistics
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