Contents

The Director's Review

Organisation

• Establishment
• Finance
• Management
• Planning
• Information and Public Relations
• Public Liaison Group
• Staff Suggestions Scheme
• Customer Service

• Performance Pledge
• Fire-fighting
• Special Services
• Ambulance Services
• Mobilising and Communications
• Airport Fire Contingent
• Fireboats
• Diving Services

• Licensing and Certification
• Fire Safety

• Recruitment
• Welfare
• Staff Relations
• Sports and Recreation
• Staff Housing

• Fire Services Training School
• Fire Services Ambulance Command Training School
• Fire-Fighting and Rescue Training
• First Responder Programme
• Management and Development
• E-learning
• Physical Training

• Workshops
• Appliances and Equipment

Liaison with the Mainland

• Organisation Chart
• Honours and Awards
• Retirements and Promotions
• Appliances and Equipment
• Fire Statistics
• Special Services Statistics
• Ambulance Statistics
• Fire Protection Statistics