General Enquiries

General Enquiries / Complaints

Email : hkfsdenq@hkfsd.gov.hk
Hotline : 2723 8787
Fax : 2311 0066

Handling Mechanism of Complaints about our Services

Contact Information of Access Co‐ordinator and Officers in FSD

Email: lcpolic2@hkfsd.gov.hk

Licensing and Certification Command Headquarters

Licensing and Certification Command Administration Group

Fire Protection Facilities Supervision Division

Tel : 2733 1567
Fax : 2722 1915

Fire Protection Engineering Compliance Division -

One-stop Coordination Office for New Fire Protection Facilities Acceptance

Tel : 3961 5000

Fax : 2367 3206

Ventilating Systems Group

Tel : 2718 7567 / 2251 4165

Fax : 2382 2495

Licensing and Policy Division

Policy Group

Address: 5/F, South Wing, Fire Services Headquarters Building, 1 Hong Chong Road, Kowloon
Tel: 2733 7619
Email: lcpolic2@hkfsd.gov.hk
 

Licensing Group

Hong Kong Licensing Office
Address: M/F, Sheung Wan Fire Station, 2 Western Fire Services Street, Sheung Wan, HK
Tel: 2549 8104
email: h_lic_1@hkfsd.gov.hk

Kowloon West Licensing Office
Address: Room 601, 6/F, Tsim Sha Tsui Fire Station, 333 Canton Road, Kowloon
Tel: 2302 5339
email: k_lic_1@hkfsd.gov.hk

Kowloon East Licensing Office
Address: Unit 1809-1810, 18/F, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay
Tel: 3423 9332
email: k_lic_3@hkfsd.gov.hk

New Territories Licensing Office
Address: Unit 1809-1810, 18/F, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay
Tel: 3423 9328
email: nt_lic_1@hkfsd.gov.hk

Email: hkfsd_dg_enq@hkfsd.gov.hk

Dangerous Goods Enforcement Division

Dangerous Goods Control Division

Email: fschq@hkfsd.gov.hk

Fire Safety Command Headquarters

Fire Safety Command Administration Group

Building Improvement Division 1

Building Improvement Division 2

Building Improvement Division 3

Railway Development Strategy Division

New Projects Division

Support Division

Loan Scheme Supporting Team

Ambulance Command Headquarters