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General Enquiries

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  • General Enquiries / Complaints+-
    • General Enquiries / Complaints

      Email : hkfsdenq@hkfsd.gov.hk
      Hotline : 2723 8787
      Fax : 2311 0066

       

  • Handling Mechanism of Complaints about our Services+-
    • Handling Mechanism of Complaints about our Services

  • Specific Enquiries or Requests+-
    • Contact Information of Access Co‐ordinator and Officers in FSD

  • Licensing and Certification Command+-
    • Email: lcpolic2@hkfsd.gov.hk

      Licensing and Certification Command Headquarters / Policy Division

      Tel : 2733 7619
      Fax : 2367 3631

       

      Licensing and Certification Command Administration Group

      Tel : 2733 7617
      Fax : 2367 3631

       

      Fire Service Installations Division

      Tel : 3961 5217
      Fax : 2367 3206

       

      Fire Services Installation Task Force

      Tel : 2733 1567
      Fax : 2722 1915

       

      Hong Kong Licensing Office

      Address: M/F, Sheung Wan Fire Station, 2 Western Fire Services Street, Sheung Wan, HK
      Tel: 2549 8104
      email: h_lic_1@hkfsd.gov.hk

       

      Kowloon West Licensing Office

      Address: Room 601, 6/F, Tsim Sha Tsui Fire Station, 333 Canton Road, Kowloon
      Tel: 2302 5339
      email: k_lic_1@hkfsd.gov.hk

       

      New Territories Licensing Office

      Address: Unit 1809-1810, 18/F, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay
      Tel: 3423 9328
      email: nt_lic_1@hkfsd.gov.hk

       

      Kowloon East Licensing Office

      Address: Unit 1809-1810, 18/F, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay
      Tel: 3423 9332
      email: k_lic_3@hkfsd.gov.hk

       

  • Dangerous Goods Division+-
    • Email: fsdgd@hkfsd.gov.hk

       

      Dangerous Goods Division

      Tel : 2417 5757
      Fax : 2413 0873

       

       

  • Ventilation Division+-
    • Ventilation Division

      Tel : 2718 7567 / 2251 4165
      Fax :2382 2495
      Email : fsvent@hkfsd.gov.hk
  • Fire Safety Command+-
    • Email: fschq@hkfsd.gov.hk

       

      Fire Safety Command Headquarters

      Tel : 2170 9624
      Fax : 2312 0376

       

      Fire Safety Command Administration Group

      Tel : 2170 9688
      Fax : 2312 0376

       

      Airport Expansion Project Division

      Tel : 3971 4688
      Fax : 2722 6234

       

      Building Improvement Division 1

      Tel : 2807 9199
      Fax : 2104 2755

       

      Building Improvement Division 2

      Tel : 2272 9138
      Fax : 2716 5924

       

      Building Improvement Division 3

      Tel : 2170 9625
      Fax : 3580 1403

       

      Community Emergency Preparedness Division

      Tel : 2197 3699
      Fax : 2197 3690

       

      Railway Development Strategy Division

      Tel : 2259 6211
      Fax :2412 3190

       

      New Projects Division

      Tel : 3971 4600
      Fax : 2722 6234

       

      Support Division

      Tel : 2170 9632
      Fax : 2367 1354

       

      Loan Scheme Supporting Team

      Tel : 2170 9688
      Fax : 2367 1354

       

       

  • Ambulance Command+-
    • Ambulance Command Headquarters

      Tel : 2272 9197
      Fax : 2724 1847
      Email : hkfsda@hkfsd.gov.hk