In support of the Government's plan to implement five-day week in the civil service, the Fire Services Department will extend the business hours of the following service during weekdays and cease to operate such service on Saturdays.
| Shroff Service | Business Hours on Weekdays (except public holidays) |
|---|---|
| Shroff Office of the Licensing & Certification Command |
9:00 am to 12:30 pm 2:00 pm to 4:30 pm |
All emergency services (including fire, rescue and ambulance services) will remain unchanged.
For all backend offices, the new business hours are 8:30 am to 5:45 pm, with lunch break 1:00 pm to 2:00 pm from Monday to Friday (except public holidays).
Members of the public who require shroff service outside the business hours may use the following alternative means:
| 1. Payment By Post | ||
|---|---|---|
|
Cheques together with a copy of the payment notification letter and the original copy of licence(s), if applicable, may be sent to the following address (the cheques should be drawn in favour of the ‘HKSAR Government’) : Address : |
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| 2. Drop-in Box | ||
|---|---|---|
|
Cheques and relevant documents can be placed in the drop-in box on 5/F of the Fire Services Headquarters Building. |
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Enquiry
| Fire Services Departmental Five-day Week Hotline | |
|---|---|
| Telephone : | 2723 8787 |
| Fax : | 2311 0066 |
| Email : | hkfsdenq@hkfsd.gov.hk |
| 1823 Citizen's Easy Link | |
|---|---|
| Telephone : | 1823 |
| Fax : | 2760 1823 |
| Email : | tellme@1823.gov.hk |
| On-line form : | http://www.1823.gov.hk/eng/based/contact.htm#eform |