Ambulance

Ans: For saving patients in cardiac arrest, every minute of delay in delivering a defibrillator shock reduces their survival rate by 7% to 10%. Therefore, the sooner defibrillation is performed, the greater the patient’s chance of survival.
To further promote first aid for cardiac arrest within the community, the Hong Kong Fire Services Department (FSD) now offers free CPR & AED Courses to the public. These courses teach members of the public how to use AEDs, with a view to enabling them to administer immediate first aid to people in cardiac arrest, thereby uplifting the patient’s survival rate.

Ans: For members of the public, please click here for details and the application procedures for the “Press to shock - Save a life” CPR & AED Courses.
For local schools, please click here for details and the application procedures for the Secondary School Student Digital AED and CPR Experiential Programme. 

Ans: Upon the completion of the 26-week foundation training and assessments, Ambulancemen/Ambulancewomen will be awarded the “Professional Diploma in Ambulance Services for Ambulancemen/Ambulancewomen” at Hong Kong Qualification Framework Level 4.

Ans: No. All Accident & Emergency Departments in hospitals of the Hospital Authority have adopted the triage system, which classify patients according to their conditions. Despite being conveyed by ambulances, patients may be classified as semi-urgent or non-urgent by hospital staff, who may then need to wait for a longer time.

Ans: No. Non-emergency ambulance service in Hong Kong is provided by the Hospital Authority and some voluntary organizations whereas emergency ambulance service is provided by the Fire Services Department.

Ans: The duty shift pattern for most ambulancemen is: Two 'Day Shift', followed by one 'Night Shift', and then two “Day Off”. The working hours for each shift are 12 hours.

Ans: Apart from ambulance aid knowledge and skills, Ambulancemen/Ambulancewomen also attend Breaking-in skills training and ambulance driving training course, etc. Upon successful selection, Ambulancemen/Ambulancewomen will join the specialized training team such as Disaster Response and Rescue Training Team and Mountain Search and Rescue Team, etc.

Ans: On average, about 1,998 patients were treated by ambulancemen every day. In the year 2025, a total of 811,178 ambulance calls were handled.